Privacy Policy
1. Scope of This Policy
This Privacy Policy applies to all information processing activities that occur when you browse, register, place orders, or otherwise interact with our online services. All services are provided exclusively online, and no offline sales or offline information collection are involved.
2. Information Collection and Technical Methods
When you use our website, certain information may be automatically collected through technical means, including the use of cookies. Cookies are primarily used to support essential website functions, enhance user experience, and ensure the proper operation of the website.
3. Use and Sharing of Information
We use collected information only within reasonable and necessary limits, mainly for the following purposes:
Processing orders and providing the services you request;
Improving website performance and overall user experience;
Providing necessary customer support and communication services.
Except where required to complete services, information will not be shared, and all related processing is conducted in a careful and controlled manner.
4. Information Storage and Cookie Management
We retain information only for the period necessary to fulfil the purposes described above. The use of cookies is clearly disclosed and implemented with your knowledge and authorisation. You may manage or restrict cookies at any time through your browser settings.
5. Your Rights
During information processing, you have the right to:
Request access to information relating to you;
Request correction or updating of inaccurate information;
Request deletion of information that is no longer necessary;
Withdraw consent previously provided.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Legal Basis for Information Processing
We process information in accordance with GDPR requirements and based on the following legal grounds:
Performance of a contract, for order processing and delivery of purchased services;
Explicit consent, for newsletter subscriptions and marketing communications;
Compliance with legal obligations, including tax, accounting, and regulatory purposes;
Legitimate interests, for improving user experience and preventing fraudulent activities.
7. Updates to This Policy
We may update this Privacy Policy as required by our operations. Any changes will be published on this page and will take effect from the date of publication.
8. Contact Us
Contact Address: 3454 ELY AVE # 1,BRONX,NY 10469,United States
Customer Service Phone: +1 (914) 218-4369
Customer Service Email: contact@tavivella.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Europe/London, GMT/BST)